Website New Beginnings

Program:                                  Administration

Reports To:                             Grants & Development Manager

Classification:                        Full time, Non-Exempt

Wage:                                      $20-$22/hour, DOE

Job Summary: The Development Assistant serves as New Beginnings’ first point of contact with the public and implements agency fundraising and public relations with the goal of increasing private support to further the agency’s mission. This position has primary responsibility for print materials, annual fundraising, newsletters, online content, and engaging with the public to increase agency visibility. In conjunction with other development staff, Executive Director, and Board, they help implement annual and long-term development strategies to increase revenue.

Essential Job Functions:

  1. Fundraising and Marketing
  2. With development team, implements annual development plans to increase revenue/visibility
  3. Implements fundraising campaigns (including annual direct mail appeals) and supporter events to secure financial support from individuals, foundations and corporations/businesses
  4. Cultivates, solicits, thanks, and engages donors to meet fundraising goals; assists with stewardship of major donors, planned giving, and foundation relationships
  5. Maintains agency mailing lists/donor database; designs strategies to reach/engage different audiences and generates donor/funder acknowledgements in a timely manner
  6. Designs and coordinates agency online and print communications (e.g. newsletter/e-news, print marketing materials and promotional display, annual report, social media, website content)
  7. Designs, maintains inventory for, and orders branded print materials, letterhead, business cards, office signage, apparel, giveaways, etc. within agency branding standards
  8. Primary point of contact for in-kind donors; maintains agency/program donation “wish lists”
  9. Maintains development files, including donation records, contribution statements, and grants

Public Relations, Community Engagement, and Administrative

  • Answers main agency phone line and greets visitors in a friendly, professional, and welcoming manner as the first point of contact for potential clients, donors, volunteers, and the public; directs client and referral calls to the correct department or other service providers
  • Coordinates awareness-raising events and advocacy-related publicity; writes and distributes press releases and cultivates relationships with media outlets
  • Supports and develops general and audience-specific messaging/branding about the agency, including “talking points” and/or slides/videos/PSAs for promotional use
  • Interviews staff and youth clients; uses program data and real-life examples to tell the story of agency’s impact and results for publicity, quality assurance, grants, and reporting

  • Conducts tours and represents agency for tabling events and speaking engagements as assigned; maintains agency-wide log of PR, training, and awareness activities.
  • Maintains strict confidentiality of client, agency, employee, and donor information; models respect and encourages culture of philanthropy
  • Ensures administrative offices are clean, welcoming, and professional
  • Processes and distributes agency incoming and outgoing mail; accepts and records deliveries and donations brought to the agency offices
  • Supports internal event planning (staff trainings, all-staff meetings, team-building, etc.) and agency or Board correspondence as needed
  • Participates in and/or supports administrative, management, and/or Board committee meetings as needed or directed
  • Other duties as assigned

Specifications and Qualifications

Education and Training:

Bachelor’s degree strongly preferred; extensive relevant experience may be considered in lieu of degree. Training in nonprofit fundraising, development, public relations, preferred.

Job Related Experience:

Experience in non-profit development work and/or successful fundraising required, including direct mail appeals; events; use of CRM/donor database; and marketing or public relations. Significant office/admin work experience and familiarity with youth development or homeless programs, advocacy, and grant writing/reporting preferred.

Specialized Skills:

Excellent communications skills, both written and oral; ability to engage and influence others via phone, email, and in person. Strong organizational skills and attention to detail. Able to work independently and as a team. Excellent Windows-based computer, word processing, layout, mail merge, Excel, and web/social media skills required. Data analysis, database, graphic design or photography/video skills, and valid driver’s license preferred.

Cognitive Requirements:

Able to communicate and write skillfully in English, and compose original content and correspondence with excellent readability. Strong critical thinking and problem-solving skills. Able to self teach/self-directed. Flexibility and ability to multi-task desired. Literacy and general knowledge on a college graduate level or higher.

Physical Requirements:

Able to sit for long periods, climb stairs, lift and sort donations, use a computer, speak in public, and travel to community sites.

Work Environment:

Second floor agency offices and various community settings.  This is a full-time (40 hours/week) in-person office position with work performed during normal weekday business hours.  Occasional schedule changes, evening or weekend hours, and/or travel required for deadlines and events.

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